Refund policy

1. ALL SALES ARE FINAL

All purchases are final. No refunds are offered. Eligible exchanges must comply with our Exchange Policy.

2. EXCHANGES

Eligible exchanges must be requested within 5 calendar days of delivery. Products must be unused, unopened, unaltered, and in their original packaging with all bands and seals intact.

Once bands or seals are removed, hair is installed, washed, brushed, combed, cut, colored, chemically processed, or otherwise altered, the item is no longer eligible for exchange.

3. SALE ITEMS

All sale, discounted, promotional, and coupon-code purchases are FINAL SALE and are not eligible for refunds or exchanges.